Krystal Grand Cancun All Inclusive 5*

  • Wi-Fi
  • Valet parking
  • 24-hour reception
  • Heated swimming pool
  • Beach access

Offering a heated pool, Krystal Grand Cancun All Inclusive sits in Zona Hotelera, which is home to all-inclusive resorts, international restaurants, and relaxing sandy beaches, within walking distance of the Caribbean Sea. Wi-Fi is accessible throughout the property and parking is provided on site.

Looking onto the city, some of the 498 rooms are appointed with sound-proofed windows. Along with a mini-fridge-bar, they also have a flat-screen TV with satellite channels and wireless internet to keep you entertained. The private bathrooms are appointed with a sauna and a hot tub, and such comforts as hair dryers and bath sheets. The units of this accommodation look out over the Caribbean Sea.

An extra charge applies to an outdoor pool and a picnic area. The attractive Krystal Grand Cancun All Inclusive offers access to a lovely beach with sun loungers and umbrellas. The Krystal Grand Cancun All Inclusive has a gym facility. A wellness centre and a spa lounge along with a whirlpool tub, a sauna, and an outdoor swimming pool are available on site.

Breakfast is served in the restaurant each morning. The à la carte Grill restaurant is a great feature of the Krystal Grand Cancun All Inclusive. This accommodation invites guests to the terrace bar to relax with a drink. It also looks onto the city. There is a restaurant serving Mexican food a 5-minute walk away.

This hotel is located 10 minutes' drive from Interactive Aquarium and in front of bars and restaurants. Coco Bongo is 400 metres from the vibrant hotel, and Luxury Avenue is around 10 minutes away by car. Shoppers will enjoy a privileged location a short walk from a shopping village and a commercial centre. Within a 6-km distance of Parroquia de Cristo Resucitado is a perk for guests staying at the 5-star Krystal Grand Cancun All Inclusive. For those travelling from afar, Cancun airport is 29 minutes' drive away.

    How to reach hotel

    Airports

    Cancun
    24 km

    Facilities

    Internet

    • Wi-Fi

    Parking options

    • Parking
    • Valet parking

    Activities

    • Wind surfing
    • Diving
    • Snorkelling
    • Golf course
    • Yoga class
    • Aerobics

    Property services

    • Safe deposit box
    • 24-hour reception
    • VIP check-in/ -out
    • 24-hour security
    • Luggage storage
    • Currency exchange
    • Hairdresser
    • Room service
    • Housekeeping
    • Car hire
    • Laundry
    • Dry cleaning
    • Tours/Ticket assistance
    • Shops/Commercial services
    • Welcome drink
    • Happy hour

    Dining options

    • In-room breakfast
    • Restaurant
    • Poolside snack bar
    • Snack bar
    • Picnic area/ Tables
    • Dinner
    • Special diet menus

    Business facilities

    • Meeting/ Banquet facilities

    For kids

    • Cots
    • Babysitting/Child services
    • Playpen
    • Board games
    • Children's menu
    • Children's pool
    • Children's play area
    • Kids club

    Recreation

    • Heated swimming pool
    • Outdoor swimming pool
    • Beach access
    • Beach umbrellas
    • Sun loungers
    • Live entertainment
    • Sun terrace
    • Garden area
    • Spa & wellness centre
    • Sauna
    • Pedicure
    • Manicure
    • Waxing
    • Facial
    • Beauty treatment
    • Body wraps
    • Massage
    • Pool with view
    • Make up services

    For disabled guests

    • Rooms/ Facilities for disabled
    • Wheelchair access
    • Toilet for disabled

    In the rooms

    • Air conditioning
    • Mini-bar
    • Soundproofed rooms
    • Sitting area
    • Terrace
    • Garden furniture
    • Dining table
    • Ironing facilities

    In the bathroom

    • Free toiletries

    Devices

    • Flat-screen TV
    • AM/FM alarm clock

    General facilities

    • No smoking on site
    • Lift
    • ATM/Cash machine
    • Coffee shop
    • Smoke detectors
    • Fire extinguishers
    • Key card access

    Pets

    • No pets allowed !

    Important information

    Check-in: from 15:00 until 23:59
    Check-out: until 12:00
    • Extra beds info
    • There is no capacity for cribs in a room.
    Frequently asked questions
    • 🌇
      Is Krystal Grand Cancun located near the city centre?
      Krystal Grand Cancun is placed in the Zona Hotelera district, right in the heart of Cancun.
    • 🕌
      Which popular attractions can we visit while staying in the vibrant Krystal Grand?
      Staying in the vibrant Krystal Grand, you shouldn't miss Cancun's main landmarks such as The City (0.9 km), Parroquia de Cristo Resucitado (6 km) as well as Jardin del arte accessible with a 10-minute drive.
    • Which airport is close to Krystal Grand Cancun?
      The nearest airport to Krystal Grand Cancun is Cancun airport (25 km) and it is reachable with a 29-minute drive.
    • 🚗
      Can we park our vehicle near Krystal Grand Cancun?
      Yes, at Krystal Grand Cancun your car will be safe in a garage on site.
    • What dining options are available during the stay in the Cancun resort?
      The Cancun resort features 8 restaurants for on-site dining, among them Mexican restaurant Hacienda El Mortero featuring Mexican cuisine as well as Restaurante Risotto, famous for its Italian menu. If you prefer to dine outside, don't miss a chance to taste dishes of French cuisine in restaurant La Bastille placed within a 5-minute stroll.
    • What time is check-in and check-out in the Cancun hotel?
      At the Cancun hotel guests can check in from 15:00 to 23:59 and check out from 12:00 to 12:00.
    • What is the price of a night's stay in Krystal Grand Cancun?
      The cost of staying at Krystal Grand Cancun is $149 cheaper than $325, which is the average price for a night's stay in 5 star hotels of the Zona Hotelera district.
    • Which payment methods are accepted in Krystal Grand?
      Krystal Grand can accept the following payment methods:
      • iDeal
      • Discover
    • Which room amenities are available at Krystal Grand Cancun?
      Certain suites at Krystal Grand Cancun boast views over the ocean as well as feature a flat-screen TV with satellite channels and WiFi and an individual safe for security reasons.
    • Is internet provided in the resort for free?
      At the resort Wi-Fi is provided for free.
    • Is Krystal Grand Cancun accessible?
      Yes, Krystal Grand Cancun offers wheelchair access and rooms with facilities for disabled. For specific enquiries, we recommend calling ahead to confirm.
    • 📱
      Does Krystal Grand Cancun supply any business facilities?
      Yes, Krystal Grand Cancun features a meeting room and a work area equipped with computers and a desk.

    Location

    Map
    Nearby

    Airports

    Cancun
    24 km

    Landmarks

    Attractions nearby

    Restaurants nearby

    Gallery

    Reviews

    Here you can find verified reviews our users posted on this website

    Write a review

    Scott

    2023-10-09

    7/10

    Was blown away by the luxurious experience at this hotel. The Spa & wellness centre was exceptional, providing an array of exclusive amenities that I had never even heard of before. The outdoor swimming pool was stunning and the sun terrace provided an exquisite view. The service was top-notch, with attentive staff making sure all my needs were fulfilled.

    My only minor issue was with the dining options. While the restaurant and poolside snack bar were adequate, the dinner buffet breakfast lacked the variety and quality that I had expected from a hotel of this caliber.

    Matt

    2023-07-21

    9/10

    The rooms at Krystal Grand Punta Cancun are so cozy and modern, with a touch of hot pink by the minibar that gives them a fun vibe. The private balcony overlooking the city or ocean is perfect for unwinding after a day of adventure. I felt right at home!

    Some might find the hot pink decor by the minibar a bit too bright.

    Lee

    2023-07-05

    9/10

    Location, staff, facilities, and beach were top-notch. The hotel is in the heart of all the action, making it easy to get around this city. The staff was extremely friendly and accommodating, from the front desk to the bartenders. The hotel facilities were well-maintained, including the multiple pools and the pool bar, which was a huge selling point for me. The beach was crystal clear, no waves, and perfect for snorkeling. It was an enjoyable experience overall.

    Was all great.

    Charles

    2023-06-07

    10/10

    First stay, staff helped with directions. This place suits me perfectly. Wi-Fi, 24-hour reception, fitness center, spa, beach access. Coming back for a city break.

    William

    2023-05-25

    10/10

    Great pools, friendly staff, delicious breakfast options, clean rooms with good soundproofing, ample seating at pool and beach. Close to nightlife but still quiet. Large comfortable rooms with nice ocean views. Responsive staff for any issues.

    Ivor

    2023-05-14

    8/10

    Wonderful location for party animals like me, with easy access to bars and clubs. Stunning views and a beautiful beach. The breakfast at O restaurant was fresh and delicious.

    Who needs a functioning room safe or minibar anyway? And don't even get me started on that broken shower.

    Jessica

    2023-05-08

    9/10

    This hotel is conveniently located close to the beach, nightlife, and many other attractions, making it an ideal spot to explore the area. The rooms are well-equipped and offer great views of the surroundings. The service is top-notch and the breakfast is delicious. The pool is a great place to cool off after a day of exploring.

    The elevators can be a bit slow and cramped during busy times.

    Claude

    2023-04-20

    9/10

    As a seasoned traveler, I stayed at Krystal and was impressed. The staff was professional and kind. The hotel boasts the best beach and breathtaking views from the rooms. The all-inclusive package was hassle-free, without the need for bracelets. The top-notch staff includes friendly front desk personnel, attentive waiters, and efficient supervisors. The well-equipped rooms were cleaned impeccably, and room service delivered hot food in a timely manner. Tipping the hardworking porters, waiters, and maids is a must for their efforts in ensuring an excellent experience.

    Totally recommend this hotel.

    Alan

    2023-04-09

    7/10

    Spent a fun-filled Christmas at this beachfront getaway. Loved the large, clean pool areas and the picture-perfect white sand beach. The resort's location was excellent, within walking distance to a variety of restaurants and shops. The buffet breakfast was a great start to the day, and the friendly staff made our stay enjoyable.

    The water pressure in the showers was a bit weak and the temperature control was a little tricky. Also, the Wi-Fi signal was weak, which was a bit frustrating.

    Victor

    2023-04-05

    9/10

    We loved the spacious rooms with beach views, delicious breakfast buffet, and the helpful and friendly staff.

    Felt like home, no complaints.

    Paul

    2023-03-30

    6/10

    Gorgeous ocean view from balcony, friendly and helpful staff, great food and drinks, precise room cleaning, comfortable bed.

    Pushy sales pitch for vacation club, outdated and poorly maintained rooms, uncomfortable bed and pillows, limited TV channels in English, repetitive and mediocre food.

    Tony

    2023-03-26

    10/10

    Great location by the beach, with stunning views from the room and Altitude Tower. Friendly and helpful staff, with special appreciation to Eduardo for finding a lost item. Excellent food at Mexican and Japanese restaurant, and delicious breakfast made by a skillful chef. Luxury and comfortable facilities, recommended to stay at the Altitude Tower.

    Ernest

    2023-03-14

    9/10

    The view of the sea from our room was breathtaking! The staff went above and beyond to fix the issue with our room key, even changing the entire lock. we had a great stay at this hotel and would definitely recommend it.

    J.

    2023-03-09

    9/10

    Wonderful hotel with excellent location, amazing interiors and comfort. Helpful and professional staff. Great all-in facilities for the price. Comfortable HUGE bed. Very clean. Excellent breakfast and restaurant with a huge variety of choice. Sunbeds and umbrellas available on the beach. Great value for money.

    Hard to think of anything.

    Jeff

    2023-03-03

    8/10

    The hotel is conveniently located near the clubs, making it easy to enjoy the nightlife. The restaurants offer a decent selection of meals for dinner, although making reservations can be challenging. The hotel is situated on a swimmable beach, providing guests with a beautiful area to relax and enjoy the sun.

    Some guests experienced difficulties with the safes in their rooms, resulting in the need to change rooms multiple times.

    Ronald

    2023-03-01

    8/10

    During my recent stay at Krystal Grand in Cancun, I had a positive experience. The rooms were clean and spacious, providing a comfortable stay. The bed was particularly comfortable, ensuring a good night's sleep. The hotel also offered great amenities, including a nice poolside bar and a delicious ceviche restaurant. The staff was friendly and made me feel welcome throughout my stay.

    Ben

    2023-02-11

    9/10

    The beach at the resort was amazing and super clean. The views from the second floor were magnificent. The location in Punta Cancun was extraordinary. The staff was super friendly and helpful, especially the concierge. The pool was nice and repairs were done quickly when needed. Hacienda Mortero by Krystal hotels was a wonderful restaurant. The minibar fridge was good.

    Felt privileged, nothing to complain about.

    Guy

    2023-01-24

    9/10

    Best beach area, outstanding staff, helpful front desk, great breakfast, friendly beach staff.

    Cannot find any fault.

    Aidan Ryan

    2022-11-27

    8/10

    The on-site O restaurant is a delightful way to start the day with its fresh breakfast offerings and stunning views. I remember enjoying a scrumptious breakfast while watching the sun rise over the ocean - a truly unforgettable experience.

    Room reservation issue.

    Peter

    2022-11-04

    8/10

    Four pools, including a fun kids pool and an exclusive adults-only infinity pool with stunning ocean views, make for a delightful family experience. The hotel's location steps away from Cancun's vibrant nightlife ensures an exciting holiday without having to endure loud disturbances well into the night.

    My wife says that more family-friendly entertainment options for kids would have been a great addition to the hotel's amenities.

    Joe

    2022-11-02

    8/10

    I chose this hotel for attending a corporate retreat because it provides 6 meeting rooms available for events. The staff was accommodating and the beach was a nice place to relax after business meetings.

    The one service that I missed for my work was the availability of a dedicated business center for last-minute printing and other office needs.

    Write a review

    When did you travel?

    Your rating point

    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    Very bad
    Excellent

    Your details

    Where are you from?
    Thank you! Thank you for taking the time to share your experience. Your review will be published shortly.
    Go to reviews
    Review has not been sent.

    Contact Us

    If you need more than 4 rooms, please request group booking.
    Your details
    Subject
    Message
    Krystal Grand Cancun All Inclusive
    100% Verified Reviews

    Show on map:

    Attractions
    Recommended restaurants
    Public transport
    Thank you for your feedback
    Thank you for subscribing
    Close